If you have an enquiry and would like to talk to one of our sales team members then please feel free to telephone us on the number below.
Please note that although we have five telephone lines, due to the high demand for our products we do experience a very high call volume throughout normal working hours. If you do know exactly what you need then please try to use the Contact Form below. Furthermore you can email us on the address listed below if you prefer to do so.
Arrange an Appointment
Please email firstname.lastname@example.org to arrange an appointment at a time that suits you.
Customers appointment hours are 10am – 4pm
Please note that whilst RH Nuttall Limited are more than happy to sell our products to small traders, we do not have a specific trade counter and meetings are by appointment only. Please feel free to phone a member of our sales team if you want to come along and see us. Please note our minimum charge is £32.50 plus VAT.
How to place an order
Orders can be emailed, faxed or phoned through. Whilst we do take verbal orders over the phone, we prefer to have requirements detailed down in writing to avoid confusion. Please note that we accept payment by credit/debit card, cheque, or BACS transfer. Please be aware that existing customers can apply for a credit account. For all new customers our sales team will email over a proforma invoice detailing the full amount to be paid including VAT and carriage charges where applicable, and in turn this can then be paid by one of the pre mentioned methods prior to despatch. Job cards will not enter the shop floor area until payment is received in full. Delay in payment will subsequently mean a delay in the quoted lead time.Please always quote your unique quote reference number when placing an official order. This can be found at the top left hand corner of every quotation. This allows us to find your original enquiry and in turn process your order quicker.
We are more than happy to offer samples of most items that we have quoted out on in order for you to ascertain whether the proposed item is suitable for your specific application. Please be aware though that this can sometimes be a time consuming task due to us having to break machines down in order to produce the specific and bespoke sizes required. Please allow up to seven working days for samples to arrive before chasing them with our sales team. All samples requested are immediately taken onto the shop floor for production, but lead times can depend on what jobs are currently being made on that specific machine. We do not charge for samples prior to bulk production but we do stress to be polite in your request. No time wasters please, we are not a stockist, we are a manufacturer.