Don’t just take our word for it, below are the thoughts of our customers and what they think of the level of service we offer.
“Many thanks for your help over the past week or so with providing the parts we needed for our prototypes. I wanted to write to you to let you know that the level of service I have experienced is fantastic and, sadly, very rare. Even though the value of our order was trivial you could not have been more helpful – offering good advice, rapid response and a very personal interest and evident desire to help. Compared with some of the experiences I have had with suppliers this was sheer joy! I will definitely use your company again for any rubber / foam components we need and I have already strongly recommended you to some contacts. I know nothing whatever about your business but, on the evidence of my interactions, you deserve to be very successful.”
“My gasket arrived earlier this week and I write to thank you most warmly for supplying it. I had not really expected to receive such a warm welcome when I phoned you. It is a rare pleasure to find someone so ready to assist. The gasket is a perfect fit.”
“A first class service as ever. Nuttall’s have dug me out of a real hole yet again – we know we can always depend on you guys.”
“Hi, I wish to thank Ian who sent me 4 pieces of cork/nitrile 3 mm thick 4″ square samples of C2040. I used one piece to make a ring gasket for a fuel tank cap on a WWII Jeep. Material is super tough and excellent material as it is fuel resistant. Perfect for the job and many thanks again for being so helpful.”
Eric C Fleming
“A massive thank-you for your amazing team and company! I have trawled the world to find washers for our 28 year old espresso machine by Victoria Arduino. Only you gave me an instant response. There must be thousands of frustrated espresso coffee machine owners out there. You need to start selling a special line in grouphead washers and gaskets – they’ll fly out! Thanks so much!”
“A short word of gratitude to express my appreciation of the excellent service I have received for which, in reality, must be a very small order. If only every organisation could be so helpful and willing to deal with assisting end users in so excellent a manner. Your company name will be deposited with my local merchants as more often than not they look completely blank when asked for EPDM type washers which do not conform other than to the limited ranges they hold in stock! Again my heartfelt thanks.”
“Hi, Phil. I received the order with a super-fast delivery, the washers are perfect. Thank you for an easy transaction and professional service, I’m very happy. Regards and all the best.”
“Dear Sir, I just wanted to say thank you for the excellent service provided by your company, in particular the assistance given to me by Steve P. It is difficult, as an individual, to find help with difficult to solve problems these days unless you are a large company with large orders. My problem was the need for a small, fuel proof, Viton sealing washer used in a fuel valve for a motorised glider that is now 25 years old and no longer available. I very much appreciate the help that you have given and feel sure that it will provides a solution to my problem. Thank you.”
“Hello Bryan, I have received the items many thanks. I must say it is refreshing to find a company that actually does what it says so efficiently and effectively. I expect to have further needs in the future so will be in touch. Greatly appreciated.”
“Hi Brian, thanks for the ejection packing foam. Got me out of a hole and really appreciative as always at the speed of service. Thanks again.”
Chris Joseph – Dixon Toolshttp://www.josephdixon.co.uk
“I thought you might like to see some photos of how we ended up using your foam strips. Please pass on our thanks to Steve and all your team for their assistance. The speedy delivery you were able to arrange of the extras was especially important for us in finishing on time. Many thanks again.”
“Hi Phil, Just received our order, absolutely bang on! It’s a pity the rest of our suppliers can’t be as fast and efficient as yourselves. Kind Regards.”
“Hi Jo, Steve, I received your products this morning and they look great! Thank you for your fast service and kind support. Best regards.”
“Dear Steve, I recently wrote to you on behalf of the Museum Of Bath at Work asking if it was possible that you could send us some gaskets material samples/off cuts which we could use to make custom size and shaped seals to help restore/maintain some old fizzy drinks machinery which is in the museum. I am writing to you thanking you for your generosity in sending us the samples gasket material which we have already used some of to replace the gaskets on some of the machinery and hopefully will enable us to run and demonstrate the fizzy drinks machine to the public in the near future. Many thanks again.”
I’m really glad we found your business as i have to say it’s been a painless operation from first contact, to actually getting the goods ordered.
We will be back in touch once the trails that we need these washer for, are over in the next 4 to 6 weeks.
Have a great weekend
“Hi Phil, I received the washers yesterday. I just wanted to say thanks very much for a great service and for throwing in a few extra. I really appreciate that. Brilliant service and I wish I had found you guys before now.”